Refund policy

For all purchases made online at Heist-jewelry.com will provide an exchange or refund within 7 days of delivery, provided merchandise has not been worn, altered, special-ordered, or purchased on special sale. All SALE merchandise is FINAL SALE and will not be accepted. All claims, returns, , or warranty service must be accompanied by your invoice, original watch box and warranty materials. Shipping costs will not be refunded.